This Privacy Policy outlines how DeskOn India ("we", "our", "us") collects, uses, discloses, and protects the personal and technical information of our users and customers. By using our website or services, you consent to the practices described in this policy. We are committed to ensuring that your privacy is protected and handled responsibly.
We may collect the following types of data: Personal Information: Name, email address, phone number, billing/shipping address, KYC documents (e.g., Aadhaar, PAN), company details, etc. Technical Information: IP address, browser type, device type, operating system, access times, and referring URLs. Transactional Data: Order history, payment details (excluding card numbers), service preferences, and communication records. This data helps us tailor our offerings and ensure smooth service delivery.
Your data is used for the following purposes: To process and fulfill product orders or service requests To provide customer service and technical support To send service updates, order confirmations, or promotional emails (you may opt out) To ensure legal and regulatory compliance, including invoicing and taxation To improve our website functionality and user experience We ensure all data use is aligned with the purpose for which it was collected.
We respect your privacy and do not sell your personal information to third parties. However, your data may be shared with: Trusted partners or service providers (e.g., delivery services, payment gateways) for fulfillment Regulatory or legal authorities, if required by law or for legal proceedings All third parties are contractually obligated to maintain the confidentiality and security of your data.
We use industry-standard security measures to protect your personal and transactional data. These include: SSL encryption on our website Secure data storage practices Access control and monitoring However, no digital platform is 100% immune to breaches. While we do our best, we cannot guarantee absolute security.
Your data will be retained only as long as it is necessary for: Business operations and record keeping Legal or tax compliance Warranty and after-sales support Upon request or after legal obligations expire, data may be securely deleted or anonymized.
You have the right to: Access the personal data we hold about you Request correction of any inaccurate data Request deletion of your data (subject to applicable laws) To exercise any of these rights, please email us at: support@deskonindia.com
Our website uses cookies and similar tracking technologies to: Enhance user experience Remember preferences Analyze traffic and user behavior You can control or disable cookies through your browser settings. However, this may affect certain site features.
Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of external sites before sharing any personal information.