Privacy Policy

Introduction

Welcome to DeskOn India (deskonindia.com), a platform operated by Nfen Info Labs LLP. By accessing or using our website, products, and services, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.

We reserve the right to change these terms at any time, and changes will be posted on this page. Continued use of the website implies acceptance of these modifications.


Definitions

“DeskOn,” “we,” “us,” and “our” refer to DeskOn India, a brand under Nfen Info Labs LLP.

“User,” “you,” and “your” refer to the person accessing or using our website or services.

“Services” include IT rentals, sales of new and refurbished products, CC CAM installation services, and other office essentials.


User Registration and Account Responsibilities

To access certain services, users are required to create an account by providing accurate, current, and complete information.

Accounts are secured through OTP-based verification. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.

DeskOn reserves the right to terminate accounts found to be engaging in fraudulent activities or violating these terms.


Rental Services

Customers can raise rental requests via deskonindia.com after account validation. Rental requests are subject to availability, and we reserve the right to deny any request without prior notice.

Rental periods, terms, and fees will be clearly communicated to the customer upon request approval. The customer is responsible for maintaining the rented equipment in proper working condition and will be liable for any damages.


Sales of Products

DeskOn offers both brand new and refurbished items for sale. Detailed descriptions, images, and specifications are provided to help users make informed decisions.

Availability, prices, and descriptions of products may change without prior notice. All purchases are subject to DeskOn’s acceptance.


Payment Terms

Payment must be completed at the time of order placement, and we accept a variety of payment methods, including credit/debit cards, net banking, and UPI for domestic payments, and secure payment gateways for international transactions.

We ensure that all payments are processed securely. DeskOn is not liable for any unauthorized transactions made using your payment credentials.


Shipping and Delivery

Shipping times will vary based on the delivery address and the type of product ordered. DeskOn will provide estimated delivery times at the time of order confirmation.

Shipping fees, where applicable, will be added to the order total and are non-refundable.


Cancellations, Returns, and Refunds

For details on our return and refund process, please refer to our Refund Policy. Cancellations must be initiated before the product is dispatched for delivery.


Limitation of Liability

DeskOn will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, even if advised of the possibility of such damages.


Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal proceedings related to this agreement must be brought in Hyderabad, Telangana.


Contact Information

Email: support@deskonindia.com
Phone: +91 9640011133
Address: #104, 1st Floor, Manjeera Trinity Corporate, K P H B Phase 3, Kukatpally, Hyderabad, Telangana 500072

Strategic Partners

Our commitment to delivering high-quality, reliable
IT solutions has earned us the confidence of top-tier companies worldwide,